Two Full Closets

Tales From Raising Two Girls

On trying to make a phone call

I bank with PNC. They recently changed their phone system to one of those where you talk and it recognizes what you say, then directs you to the right place. This is great, in theory…

Here is the conversation I had with the phone system today:

Phone System: Thank you for calling PNC! Please say your user id.

Kate: BABABABABBWAILLLLLLSCREAMYSCREAM!

Me: 123—

Phone System: Sorry, I did not get that. Please say your user id.

Me: 123-

Molly: BYE BYE BYE BYE BYE BYE BYE TAKE BATH!?

Phone System: Sorry, I did not get that. Please say your user id.

Me: Fuck.

Phone System: I am sorry you are having trouble.  Please say your user id.

Molly: CHOO CHOOO!!! CHUGGA CHUGGA!

Me: Screw this. ::click::

Obviously, I should have called when they were napping.

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